NO MORE LONG LINES. NO MORE STAFF ASSIGNED TO TICKET DUTY. ONLY 5-STAR EXPERIENCES.
Are you wasting too many staff members just to guide customers to take a number?
Are your customers frustrated by long waits and outdated processes?
You want to digitize your service flow but haven’t found the right solution?
The QMS Kiosk – built with AI, facial recognition, CCCD (chip-based ID) reading, and blockchain security – is the exact answer to your modern operational challenges.
WHO IS THIS PRODUCT FOR?
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Banks & Financial Institutions – Automate counter transactions, identify VIP customers instantly
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Hospitals & Clinics – Reduce registration desk pressure, smart patient flow management, and integrate environmental devices such as temperature monitors
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Government Service Centers – Meet digital transformation goals, automatic CCCD authentication
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Retail Centers, Supermarkets, Showrooms – Enhance customer experience, boost satisfaction
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Contact Centers & Service Outlets – Centrally manage multiple branches with one system
BENEFITS OF USING THE QMS KIOSK
SAVE UP TO 70% ON FRONT-LINE STAFF COSTS
No need to assign dedicated staff for ticket taking or customer guidance. One kiosk operates 24/7, completely replacing manual workflows.
HAPPIER CUSTOMERS – HIGHER RETURN RATES
Nobody likes waiting in line. With the QMS Kiosk, customers get their ticket instantly, know their estimated wait time, and are served in the correct order – creating a professional, respectful experience.
FACIAL RECOGNITION – PERSONALIZED EXPERIENCE
Returning customers are identified the moment they approach. Their transaction history appears automatically, enabling faster, more accurate service.
CCCD (CHIP-BASED ID) READER – 90% FASTER DATA ENTRY
Integrated with Vietnam’s new chip-based CCCD reader. Customers simply tap their ID, and all information is auto-filled into the system. No errors, no manual entry.
AI FORECASTING – DATA-DRIVEN STAFF MANAGEMENT
Combined with environmental monitoring through temperature humidity sensors
The system analyzes customer traffic by hour, day, and season, predicting peak times. You’ll know exactly how many staff members are needed at any given time – no shortage, no waste.
BLOCKCHAIN – TAMPER-PROOF DATA
Every ticket transaction, service time, and priority entry is recorded on a distributed ledger. Complete transparency for auditing and operational monitoring.
MULTI-BRANCH MANAGEMENT – CENTRALIZED, REAL-TIME
Whether you have 5 branches or 50, all are managed from a single platform. Real-time data updates, remote monitoring, and automated consolidated reporting.
STANDARD CONFIGURATION – INDUSTRIAL-GRADE, BUILT TO LAST
|
Component |
Specification |
|
Touch Screen |
17 inch, anti-glare, multi-touch |
|
Ticket Printer |
High-speed thermal printing, auto-cutter, low-paper sensor |
|
Camera |
5MP wide-angle, facial recognition in low-light conditions |
|
CCCD Reader |
Integrated, reads 100% of chip-based CCCD cards |
|
Connectivity |
LAN, WiFi, 4G (optional) |
|
Operating System |
Windows / Linux / Android (configurable based on integration needs) |
|
Enclosure |
Powder-coated steel, impact-resistant, scratch-resistant |
|
Dimensions |
Standing design, customizable to fit your space |
QUICK COMPARISON: HOW QMS KIOSK STANDS OUT
|
Feature |
Basic Ticket Dispenser |
QMS Kiosk |
|
Function |
Prints tickets only |
Tickets + facial recognition + CCCD reader + info lookup |
|
Customer Identification |
None |
Yes – AI-powered camera |
|
CCCD Authentication |
Manual entry |
Auto-read from chip |
|
Traffic Forecasting |
None |
Yes – AI analyzes historical data |
|
Data Security |
Standard log files |
Blockchain – tamper-proof |
|
Multi-Branch Management |
Siloed per location |
Unified dashboard |
|
Interface |
Fixed |
Fully customizable to your brand |
WHY CHOOSE US – YOUR TRUSTED QMS PARTNER
When investing in a queue management system, you’re not just buying hardware – you’re choosing a partner for your service transformation. Here’s why businesses across Vietnam trust us with their QMS deployment.
|
Factor |
What We Deliver |
|
Proven Track Record |
150+ QMS systems deployed across banks, hospitals, government agencies, and retail chains nationwide. We don’t experiment with your operations – we deliver proven solutions. |
|
Local Support – When You Need It |
Our technical team is based in Ho Chi Minh City. No overseas call centers, no time zone delays. Same-day on-site support available for critical issues. |
|
End-to-End Solution |
We handle everything: consultation, custom software development, hardware configuration, installation, staff training, and ongoing maintenance. One partner, one point of contact. |
|
Industry Expertise |
8+ years specializing exclusively in queue management and self-service kiosk solutions. We understand the unique challenges of banking, healthcare, government, and retail environments. |
|
Integration Capability |
Our team has successfully integrated QMS with core banking systems, hospital information systems (HIS), CRM platforms, and government service portals. We provide REST APIs and hands-on integration support. |
|
References Available |
We can connect you with existing clients in your industry for reference calls. See for yourself how QMS has transformed their operations. |
Our clients include:
- 5 major commercial banks
- 12 private hospitals and clinics
- 3 provincial government service centers
- 20+ retail showrooms and telecom stores
CALL TO ACTION
READY TO TRANSFORM YOUR CUSTOMER SERVICE?
You’ve explored every feature. You’ve seen how the QMS Kiosk eliminates long lines, reduces staff costs, and transforms customer experience with AI, facial recognition, and blockchain security. Now the only question left is: What’s the next step for your business?
We’ve made it simple. No complicated sales process. No pressure. Just a clear path to getting your QMS up and running – starting with a conversation tailored to your specific needs.
CHOOSE YOUR PATH – BOTH START WITH A QMS EXPERT
Whether you want to see the system in action or get straight to pricing, we’ve got you covered. Both options connect you with a dedicated QMS specialist who understands your industry – whether you’re in banking, healthcare, government, or retail.
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